Manulife Hong Kong expands partnership with Christian Family Service Center to support long COVID recovery in underserved communities

Manulife Hong Kong expands partnership with Christian Family Service Center to support long COVID recovery in underserved communities

New program to provide comprehensive health services to promote long-lasting health and better well-being

HONG KONG, November 17, 2022 /PRNewswire/ — Manulife Hong Kong today announced the launch of the “Manulife Health Voucher Program – COVID Recovery” (hereafter referred to as the “Program”) in partnership with the Christian Family Service Center (“CFSC”) to provide community health services to members of underserved families suffering from long COVID. The expanded program demonstrates Manulife’s ongoing commitment to building a strong and resilient community at hong kong working closely with non-governmental organization (“NGO”) partners to tackle pressing health issues. The launch of the charity program falls within a key focus area of ​​Manulife’s impact program: fostering sustainable health and wellbeing to support the journey to a better life.

Starting with November 21, 2022, the program will provide up to 1,000 sessions of free health services to eligible disadvantaged beneficiaries between the ages of 6 and 80 who have been diagnosed with COVID-19 and who have long-term COVID symptoms. Priority will be given to people living in housing estates and small apartments in neighborhoods such as Kwun TongLei Yue Mun, Sham Shui Po, Shatin, Tin Shui Wai, Tsuen Kwai Tsing and Wong Tai Sin.

HyounJoo Choe, Chief Customer Officer, Manulife Hong Kong and Macausaid: “As the pandemic evolves, public concern over the long COVID has become a key issue facing our communities. Building on the success of our charitable health voucher program, we are excited to step up our efforts to bring new attention to this pressing issue. and help improve the health and well-being of the community. that of Hong Kong underserved communities with access to the most needed medical services, we hope to support their recovery from long COVID and rebuild their health without them having to worry about financial stress.

The recent Manulife Hong Kong health survey[1] on attitudes towards COVID-19 found that nearly two-thirds of respondents who had contracted the disease said they had long-lasting COVID symptoms, and 82% of total respondents are worried about it. The most common long COVID effects[2] include respiratory, cognitive and psychiatric symptoms, which can lead to a long period of treatment, leading to loss of income and a heavy financial burden for vulnerable families.

The comprehensive health services provided by the program are designed to help prevent the long COVID from getting worse and help people build resilience. Services include Western medical consultation, Chinese medicine consultation and prescription, nutritional consultation, physiotherapy, occupational therapy and acupuncture. These services are provided by the CFSC and four other charities: Asbury Methodist Social Service, Free Methodist Church of Hong Kong-Social Service Division, Hong Kong Single Parents Association and Society for Community Organization.

Leung Siu-ling, CEO of CFSCsaid, “The impact of a long COVID should not be overlooked. Beyond health, this can lead to significant financial hardship, especially for people living in disadvantaged communities. We are beyond grateful to extend our longstanding partnership with Manulife Hong Kong to roll out this timely program to provide essential medical support to those in need. Individuals and their families will greatly benefit from improved physical health and mental well-being, as will our society.

Choe added: “This community-based project complements the government’s imminent launch of the Primary Health Care Master Plan and the use of District Health Centers (DHCs) to strengthen primary health care and provide comprehensive, sustainable services. focused on people in the community. As a trusted partner in health protection, Manulife has always strived to strengthen its collaboration with organizations to provide the public with the primary health care services it needs. need, improving people’s lives every day.”

The program builds on Manulife’s previous partnerships with the CFSC through the “Manulife Health Voucher Program” launched in 2021 as well as the “Manulife Health Resilience Program for Seniors” which launched in May this year. year. To date, more than 2,100 free consultations have been provided to low-income families, elderly singles and couples with limited family support, and people with mobility issues in five underfunded districts.

Manulife Hong Kong announced the launch of the “Manulife Health Voucher Program – COVID Recovery” in partnership with Christian Family Service Center to provide health services to underserved families. From left to right: Alice Li, Head of Corporate Communications, Manulife Hong Kong; HyounJoo Choe, Chief Customer Officer, Manulife Hong Kong and Macao; Leung Siu-ling, general manager, Christian Family Service Center; Tse So-hung, Program Director (Family and Community), Christian Family Service Centre.

About Manulife Hong Kong

Manulife Hong Kong has been a trusted name for 125 years. Since the beginning of our operations in hong kong in 1897, we became one of the leading providers of financial services, offering a diverse range of wealth protection and management products and services to more than 2.4 million customers in hong kong and Macau. We are committed to making decisions easier and improving the lives of our customers.

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (hong kong) Limited and Manulife Provident Funds Trust Company Limited.

About Manulife

Manulife Financial Corporation is a leading international provider of financial services that helps people make decisions easier and live better lives. With our global headquarters in Toronto, Canadawe provide financial advice and insurance, trading as Manulife across Canada, Asiaand Europeand mainly as John Hancock in United States. Through Manulife Investment Management, the global brand of our Global Wealth and Asset Management business, we serve individuals, institutions and pension plan members around the world. By the end of 2021, we had over 38,000 employees, over 119,000 agents and thousands of distribution partners, serving over 33 million customers. We trade as “MFC” on the Toronto, New Yorkand Philippine stock exchanges and under ‘945’ in hong kong.

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About the Christian Family Service Center

The Christian Family Service Center (CFSC) was established in 1954. Over the years, the Agency has grown into a one-stop agency, offering services nationwide. CFSC has 10 core services with 2 categories, (i) “Person Centered Service” includes Child and Family Services, Youth and Education Services, Aged Care Services , disability services, mental health services; (ii) “Community Focused Service” includes Active Aging Services, Disability Opportunities and Inclusion, Medical and Health Services, Community Development Services, Environmental Protection and Green Living . For more information about CFSC, please visit

SOURCE Manulife Hong Kong

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